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What HR policies should you put in place as a small business?

Running a Business
What HR policies should you put in place as a small business?
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When a small business begins to hire employees, having the right HR policies in place becomes essential. Find out about best practice.

Many small businesses have company policies which are formal rules and regulations set by the organisation to regulate the activities and behaviours of its employees and stakeholders inside the workplace. These rules are designed to maintain company compliance  with legal and ethical standards, set expectations, and encourage a productive work environment. Employee handbooks and training sessions are the usual ways that these policies are explained to staff members. Compliance to these policies is crucial to maintain a productive, ethical, and legal workplace.

HR policies and procedures in the UK:

HR policies are formal guidelines that govern the management of an organisation's workforce. These HR policies are written documents that help to promote transparency for all employees to build a positive working environment. In addition, these rules help to address how a company's procedures will support managers in how they achieve small business objectives.

Why are HR policies in the UK important?

HR policies are designed to protect the rights of workers, whilst clearly stating the specifics of a job role for employers and employees. They are important to small businesses as they provide structure, maintain company compliance with UK laws, control and fairness to all employees. Businesses with set policies have the ability to handle potential workplace problems because they give organisations structure and improve productivity. HR rules and procedures for a small firm play a significant part in its future success.

Essential HR policies for small businesses

1.  Employment contract:

A written agreement with all employees that legally protects both employees and employers. The employment contract prevents misunderstandings and clarifies rights and expectations. Employers and employees must stick to a contract until it ends or until the terms are changed. It should include.

  • Job title and responsibilities
  • Pay rate (hourly/annual) and payment schedule
  • Working hours and schedule expectations
  • Probation period
  • Overtime rules
  • Grounds for termination
  • Confidentiality clause

2.  Code of Conduct:

A Code of Conduct policy is a set of guidelines that sets expectations for employee behaviour and company values. It helps ensure a positive work environment for small businesses and legal company compliance by outlining what is acceptable and what is not acceptable conduct in areas like conflicts of interest, professionalism, and harassment. The policy can cover:

  • Attendance and punctuality
  • Respectful communication
  • Professionalism with clients
  • Dress code

3.  Health and Safety Policy:

The Health and Safety policy is a written document which outlines the commitment to workplace safety and is an important policy to ensure company compliance with health and safety requirements. It should include a breakdown of responsibilities, a statement of intent (a signed declaration that outlines its commitment to providing a safe and healthy workplace), and the arrangements for managing risks, such as conducting risk assessments, providing training, and ensuring proper equipment and facilities. It must include:

  • Risk assessments
  • Emergency procedures (fires, injuries, etc)
  • Reporting incidents
  • Safety training requirements

4. Anti-Discrimination & Equal Opportunities Policy:

Equal opportunity policies set out an organisation's approach to equal opportunities and establish guidelines for dealing with workplace discrimination. Under the Equality Act 2010, people are legally protected from discrimination in society, and that includes protection for employees in the workplace.

Employers must not discriminate based on characteristics such as:

  • Age
  • Gender
  • Disability
  • Race
  • Sexual Orientation
  • Religion or belief
  • Pregnancy and maternity

The policy should include a definitions of unlawful discrimination, harassment and bullying, and details on how the workplace will ensure equal opportunities in all employment practices.

5.  Data Protection & Privacy policy:

The data protection and privacy policies are legal documents that inform employees how their personal data is collected, used, stored and protected. These policies are governed by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, which offer individuals certain rights, including the right to be informed, access their data, and have it changed or removed. The policy should include what data you collect, how it is secured securely, who can access the data, and employee rights.

6.  Discipline and Grievance policy:

The policy provides a formal structure for employers and employees to address issues fairly and consistently. A disciplinary procedure addresses issues related to employee behaviour or performance, while a grievance procedure allows an employee to voice a complaint or concern regarding their employment. Both policies should contain steps of disciplinary procedures, appeal process, informal and formal warning stages, and how employees can file grievances.

7.  Harassment & Bullying policy:

A harassment and bullying policy should clearly define unacceptable behaviour, outline procedures for reporting and investigating complaints, and also state the consequences for misconduct. By maintaining the policy, it protects employees and businesses from legal issues. The policy should include the definition of harassment and bullying, reporting and investigation process, and disciplinary actions.

8.  Social Media & Company Communication policy:

This policy outlines what is expected for employee's use of social media, both personally and professionally, to protect the small business's reputation and sensitive data. In a sense, it is a guideline on how employees should use company communication channels and representing the business online. It also prevents inappropriate or harmful posts. The policy must include rules for posting about the company, use of any company devices, and confidentiality online.

9.  Payroll, Benefits & Compensation policy:

The policy is a comprehensive framework for how an employer manages employee pay, including wages, benefits and compensation. For small businesses having this policy, it helps avoid payment misunderstandings, ensures transparency, and also helps maintain employee trust in the workplace. The policy must include pay dates, overtime rules, bonuses or incentives, pension or retirement contributions, and if any benefits.


Implementing clear and thorough HR rules is crucial for any small business that is beginning to hire people. These policies not only give structure and consistency but also ensures that both employers and employees understand their rights, duties, and the standards required within the workplace, along with company compliance with all essential laws. By setting standards on employment contracts, conduct, safety, data protection, equality, and internal procedures, small firms can create a positive and legally binding work environment.

Strong HR policies help reduce misunderstandings, support fair treatment, and enable businesses to resolve difficulties effectively and transparently. Additionally, they are essential in fostering a professional corporate culture, ensuring company compliance with UK law, protecting employee welfare, and increasing productivity. By spending time developing clear policies, it promotes long-term company stability and improves the workplace's success and growth.

This article is information only and has been prepared for general guidance on matters of interest only, and does not constitute legal, accounting, tax, investment or other professional advice or services. You should not act upon the information contained in this article without obtaining specific professional or legal advice. No representation or warranty (express or implied) is given as to the accuracy or completeness of the information contained in this article, and, to the extent permitted by law, Comdal Limited, its members, employees and agents do not accept or assume any liability, responsibility or duty of care for any consequences of you or anyone else acting, or refraining to act, in reliance on the information contained in this publication or for any decision based on it.

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